We have received notification that Delta I/E is experiencing an outage. CAS has submitted your declaration, but Customs is unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.
If you have further questions, please contact French Customs authorities directly.
• Motive An incident was noted on the Customs Declaration (DELTA I/E Import) online procedure. Our teams are currently working on its analysis and processing.
• Backup procedure The backup procedure is authorized on October 24, 2025, starting at 11:00 a.m.
• Instructions Please follow the instructions outlined in the document related to the backup procedure.
• Next message: additional information An additional message will be sent on October 24, 2025, at 5:00 p.m. In case the service resumes earlier, you will also be informed.