FR - RITA - Customs system outage

Incident Report for Customs4trade

Resolved

This incident has been resolved.
Posted Oct 14, 2026 - 12:55 CEST

Identified

Dear Customer

We have received notification that RITA FR is experiencing an outage. CAS has submitted your declaration, but Customs is unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations,

If you have further questions, please contact French Customs authorities directly.

"Malfunctions have been observed on the Community and National Customs Tariff (RITA) today, 14/10/2026, since 07:25.

Details of the malfunctions encountered:

We did receive TFR 26203 from TARIC, but our integration chain failed. As a result, the customs TARIFF data is not up to date this morning across the DELTAs, Record, the RITA Encyclopédie teleservice, and the Web services (RITA-S) in Production.

A message will inform you when these malfunctions have ended. Should they persist, a further update on the progress of the technical teams’ work will be sent to you."
Posted Oct 14, 2026 - 09:18 CEST
This incident affected: France.