BE - Customs system outage

Incident Report for Customs4trade

Resolved

This incident has been resolved.

Posted Sep 22, 2026 - 15:07 CEST

Identified

Dear Customer

We have noticed that AES/IDMS is experiencing a (partial) outage. CAS has submitted your declaration, but Customs can be unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.

If you have further questions, please contact Belgian Customs authorities directly.

Posted Sep 22, 2026 - 14:36 CEST

This incident affected: Belgium.