Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 21, 2026 - 06:00 CEST
Scheduled
Dear Customer,
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP) if applicable.
If you require assistance, please contact our Customer Support team via the ticket portal. ------------- Dear CCS-UK User,
Please be advised that as a part planned system maintenance, CCS-UK Service requires a scheduled system downtime (impacting all services) on Thursday 21st May 2026 starting at 05:00 BST
During this time the connectivity to and from CCS-UK will not be available to you, meaning users will not be able to undertake Import and/or Exports clearances via the CCS-UK system.
Please ensure you have resiliency plans in place, or avoid these times especially in the case of perishable goods clearances you are undertaking.
CCS-UK apologise for the inconvenience caused and thank you for your patience.
Thanks and regards,
Posted May 18, 2026 - 17:35 CEST
This scheduled maintenance affected: Great Britain.