We have received the following information from Customs Authorities concerning a scheduled maintenance.
If you require assistance, please contact our Customer Support team via the ticket portal.
"Please be advised that as a part planned system maintenance, CCS-UK Service requires a scheduled system downtime (impacting all services) on Wednesday 12th November 2025 starting at 06:00 AM GMT to 07:30 AM GMT (up to 90minutes)
During this time the connectivity to and from CCS-UK will not be available to you, meaning users will not be able to undertake Import and/or Exports clearances via the CCS-UK system.
Please ensure you have resiliency plans in place, or avoid these times especially in the case of perishable goods clearances you are undertaking.
CCS-UK apologise for the inconvenience caused and thank you for your patience."
Posted Nov 06, 2025 - 10:53 CET
This scheduled maintenance affects: Great Britain.