Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 18, 2025 - 07:15 CET
Scheduled
Dear Customer,
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP) if applicable.
If you require assistance, please contact our Customer Support team via the ticket portal.
A technical operation impacting the GUN link between DELTA IE IMPORT component and TRACES-NT is scheduled for 18/11/2025, from 07:15 to 07:30, on the PRODUCTION environment.
Disruptions are to be expected during this operation for import declarations filed in DELTA IE IMPORT with an accompanying document such as COI (code C644), CHED (N853, C640, C678, C085) or NOA (C646).
If they encounter the error message "T001 technical error", operators can submit their customs declaration by adding the special mention H7300 (subject to having a COI/CHED/NOA document validated by the authorities and applicable to the declared goods).