DELTA-T Scheduled maintenance

Incident Report for Customs4trade

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 11:40 CEST

Monitoring

Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

Message from customs:

Hello

We inform you that the delivery of the Customs Transit Declaration (DELTA T) tele-procedure, scheduled for this 13/10/2025, from 10:00 to 10:30, on the PRODUCTION environment is extended.

Therefore, the Customs Transit Declaration (DELTA T) tele-procedure, in #GENERIQUE_MODE_LIBELLE#, remains unavailable this 13/10/2025, since 10:00 am.

The fallback procedure remains authorized on 13/10/2025, from 10:00 until the end of the delivery.
• BREXIT scheme

If your trade concerns a flow of goods from or to the United Kingdom and traced in the BREXIT (Smart Border) IS, please refer to the fact sheet relating to the specific Brexit rescue procedure.

We apologize for any inconvenience caused
Posted Oct 13, 2025 - 11:06 CEST
This incident affected: France.