Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 17, 2026 - 09:00 CET
Scheduled
Dear Customer
We have received the following information from Customs Authorities concerning a scheduled maintenance.
If you require assistance, please contact our Customer Support team via the ticket portal.
"Required maintenance on Government systems will be performed from Saturday 17-01-2026 09:00 until (expected end-time) Saturday 17-01-2026 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable:
Import to EU, Export from EU and Storage (DMS) Import to EU, Export from EU and Storage (AGS) Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.
You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations."