BE - AES Exports - Outage and Emergency Procedure

Incident Report for Customs4trade

Identified

Dear Customer,

A disruption is affecting AES. The emergency backup procedure (PLDA + AES) is now active for urgent export declarations.

BCP window

Start: 12 Aug 2026, 20:30
End: 13 Aug 2026, 10:00
AES Call reference: N05040

Filing during the outage (BCP-EAD / LoI)
Send affected BCP-EAD/LoI files by email to the relevant CRC, using the subject line:
"Economic Operator's name – N05040-D:20260812-T223000"

In the Business Continuity Procedure field, enter:

Reference: N05040-D:20260812-T223000
Your BCP-ID

CRC contacts

Zaventem — da.crc.zaventem@minfin.fed.be
Bierset — da.sel.bierset@minfin.fed.be
Antwerp — da.crc.antwerpen@minfin.fed.be

Important

A 3-hour waiting period applies after invoking the emergency procedure. During this window, the CRC may return a list of shipments selected for inspection that must be presented to customs. If goods can no longer be presented, this is recorded as a declaration-obligation infraction — the grace period does not apply to these violations.
Hold all declarations in buffer and re-enter them into IDMS/AES once service is restored (Code 1NPS).

Posted Aug 13, 2026 - 00:06 CEST

This incident affects: Belgium.