Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2025 - 08:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Sep 04, 2025 - 11:18 CEST
Scheduled
Dear Customer
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).
If you require assistance, please contact our Customer Support team via the ticket portal.
Required maintenance on Government systems will be performed from Saturday 13-09-2025 08:00 until (expected end-time) Saturday 13-09-2025 14:00. As a result the following Dutch Custom main process(es) are unavailable:
Import to EU, Export from EU and Storage (DMS)
Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.