Dear Customer
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).
If you require assistance, please contact our Customer Support team via the ticket portal.
"The NCTS P5 system has been operational since 12:00 CET on January 21, 2025, so you can submit your declarations, but avoid large volumes of shipments.
Emergency procedureNCTS CallN04617 : NCTS P5
To all,
However, this is not an exclusive procedure ; it can indeed be extended to all situations where it is not possible to submit an electronic NCTS P5 declaration within reasonable time limits.
For urgent shipments, you may use the following emergency procedure code:
For future shipments that are received via the web application and remain in "unloading"
NCTS P5:
Start: 21-01-25 at00:00
End: 31-03-26 at12:00 (updated 21/01/2026)
Call number for NCTS: N04617
Special mention TAD (XLSX, 80.81 KB) Box “BCP”:N04617-D:20250121-T000000
Procedure:
Use of the new version of the TAD (XLSX, 80.81 KB) (Transit Accompanying Document) according to:
The model in Annex B-02 to Delegated Regulation (EU) 2015/2446
The model of the list of items (= Lol (XLSX, 80.81 KB) ) set out in Annex B-03 to Delegated Regulation (EU) 2015/2446. The LoI (XLSX, 80.81 KB) must always be attached to the TAD (XLSX, 80.81 KB) , even if the consignment contains only one item of goods. Under the conditions set out in Annex 72-04, a loading list may be attached to the TAD instead of the LoI.
To complete the TAD and LoI
- See Annex B of DWU-DA: Title I, Chapter 3, Part 3 “Table of required data - Customs transit” (from page 407 of CL2015R2446NL0090010.0001_cp 1..2(external link)).
- Use of dataset D1: Explanation for dataset D1.pdf
Depreciation PLDA (import) with Tx documents:
The import declaration must also be submitted electronically in PLDA.
In box 40 of the previous document: Consult the Depreciation document .
Code box 44 "special mention": 44-NPS-GCX-PLDA
Special mention: N04617-D:20250121-T000000
After validating the PLCE declaration, you must email the PLCE declaration and the NCTS declaration to local customs. They will then manually write off the NCTS document.
Procedure for internal users:
Ask the declarant to prepare a paper document
Information to be filled in the MRN box on the TAD (XLSX, 80.81 KB) (stamp or pre-print):
Model valid from 01/05/2016
BUSINESS CONTINUITY PROCEDURE
UNION TRANSIT/COMMON
CUSTOMS TRANSIT
NO DATA AVAILABLE IN THE
SYSTEM
STARTED ON21/01/2025 at 0h00
Old stamp model temporarily acceptable
EMERGENCY PROCEDURE NCTS
DATA NOT AVAILABLE IN THE SYSTEM
Emergency procedure number: N04617
started on 21-01-25 at0H00
Please indicate on the above documents the emergency procedure reference number (in the MRN box), any control comments (IE018, time limit, itinerary, sealing or exemption, declaration reference number in the box of the office of departure, date of release, etc.)
Stamp these documents with the office stamp."
Posted Feb 08, 2026 - 13:09 CET