Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2026 - 12:00 CET
Scheduled
Dear Customer
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).
If you require assistance, please contact our Customer Support team via the ticket portal.
DELTA I/E customs declaration, DTI / EDI mode (PRODUCTION Environment): delivery scheduled for 13/01/2026
DELTA I/E Customs Declaration mode DTI / EDI DELIVERY ANNOUNCEMENT
We inform you that a delivery of the DELTA I/E Customs Declaration tele-procedure is scheduled for this 13/01/2026, from 12:00 to 12:30, on the PRODUCTION environment.
Therefore, the Customs Declaration (DELTA I/E IMPORT) tele-procedure, in DTI / EDI, will be unavailable on 13/01/2026, from 12:00 p.m., for an estimated duration of 30 minutes.
The backup procedure is authorized on 13/01/2026, from 12:00 until the end of the delivery.
We ask you to apply the instructions provided in the sheet relating to the rescue procedure, which can be consulted as an attachment for import, and to use Delta G for export for the duration of the operation. If the system does not restart as planned at 12:30 PM on 13/01/2026, the fallback procedure will still be allowed.