CDS - Scheduled maintenance

Scheduled for Sep 27, 22:30 CEST - Sep 28, 06:15 CEST

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 12, 2025 - 09:25 CEST

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 12, 2025 - 08:37 CEST

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 12, 2025 - 08:36 CEST

Scheduled

Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

Due to scheduled maintenance on the Customs Declaration Service (CDS), the CDS service will be unavailable to all users from 9:30 pm on Saturday 27th September 2025 until 5:00 am on Sunday 28th September 2025
Declarations submitted during this time will be processed when the service becomes available.

Creating, updating, or embarking a goods movement reference (GMR) during this time might be affected.
Only goods with pre-lodged declarations attached to a GMR will be allowed to move using Goods Vehicle Movement Service (GVMS).

For guidance on GVMS, read https://www.gov.uk/guidance/goods-vehicle-movement-service-service-availability-and-issues

For import movements using GVMS, you should check the declaration status and arrive where needed https://www.gov.uk/guidance/manually-arrive-your-goods-in-the-uk.

If moving consignments containing controlled goods with pre-lodged declarations, read the https://www.gov.uk/guidance/list-of-goods-imported-into-great-britain-from-the-eu-that-are-controlled and attend port inspection facilities or inland border facilities for goods to be inspected and released.

Exports should have Permission to Progress (P2P) before travelling

Posted Sep 12, 2025 - 08:36 CEST

This scheduled maintenance affects: Great Britain.