We have received notification that AGS/DMS/ICS2/EMCS is experiencing maintenance. CAS has submitted your declaration, but Customs is unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.
If you have further questions, please contact Dutch Customs authorities directly.
Import to EU, Export from EU and Storage (DMS) is unavailable The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 06-11-2025 23:00. Scheduled maintenance: You can deliver messages as usual; these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed, and possible return messages will follow. You are allowed to use the fallback procedure.
Entry into the EU (ICS2) is not available The Introduction into the EU (ICS2) process is not available from Thursday 06/11/2025 23:00. Scheduled maintenance: The system is unavailable. We apologize for the inconvenience. You can use the emergency procedure. We advise you to only apply the emergency procedure if you believe that the logistics process requires the processing of a declaration.
Excise goods (EMCS) transport is not available The process Transport of excise goods (EMCS) is not available from Thursday 06/11/2025 23:00. Planned maintenance: You can deliver messages as usual; these are not processed during the maintenance but buffered. After the maintenance has been completed, the messages will still be processed, and any return messages will follow. You can use the emergency procedure. We advise you to only apply the emergency procedure if you believe that the logistics process requires the processing of a declaration.
Import into the EU, Export from the EU and Storage (AGS) is not available The Import into the EU, Export from the EU and Storage (AGS) process is not available from Thursday 06/11/2025 23:00. Planned maintenance: You can deliver messages as usual, these are not processed during the maintenance but buffered. After the maintenance has been completed, the messages will still be processed and any return messages will follow. You can use the emergency procedure. We advise you to only apply the emergency procedure if you believe that the logistics process requires the processing of a declaration.