Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 13, 2025 - 10:00 CEST
Scheduled
Dear Customer
We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).
If you require assistance, please contact our Customer Support team via the ticket portal.
Please be advised that a deployment of version 5.6.4 for the Customs Transit Declaration (DELTA T) e-procedure is scheduled for 13/10/2025, from 10:00 to 10:30, in the PRODUCTION environment.
Consequently, the Customs Transit Declaration (DELTA T) e-procedure, in DTI/EDI mode, will be unavailable on 13/10/2025, starting at 10:00, for an estimated duration of 30 minutes.
The contingency procedure is authorized on 13/10/2025, starting at 10:00 until the deployment is complete.
We request that you follow the instructions outlined in the contingency procedure document, which can be consulted in the attachment.
• BREXIT System If your exchanges involve goods flows to or from the United Kingdom and are tracked in the BREXIT system (smart border), please refer to the specific Brexit contingency procedure document.
If the system does not restart as planned at 10:30 on 13/10/2025, the contingency procedure will remain authorized.