Customs4trade
Identified - Since this morning, a technical incident has affected DELTA IE and led to the rejection of certain declarations containing national codes that are no longer recognised by the application.
Several codes from list codes (CLFR) are no longer recognized, leading to blockages when filing certain customs declarations.
The investigations identified a technical anomaly impacting the reference data used by DELTA IE. The technical teams are fully mobilized in order to restore the service as soon as possible.
Pending the fix, fallback is allowed for statements that are rejected on this ground.
A message will inform you of the end of these malfunctions. In the event that these malfunctions persist, you will be sent an information message concerning the progress of the work of the technical teams.

Jun 17, 2026 - 18:43 CEST
Investigating - Dear Customer

We have received the following information from Customs Authorities concerning an Emergency Procedure. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

"Noodprocedure AES Call N05003 : probleem met UNLO codes

Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:
AES:
Begin: 17-06-26 om 15:00
Einde: 18-06-26 om 12:00
Callnummer voor AES : N05003

Document:

De betreffende BCP-EAD /LoI worden opgesteld en voorgelegd aan de bevoegde diensten van de AAD&A.

Ø U moet de volgende vermelding N05003-D:20260617-T150000 invoeren in het vakje : Business Continuity Procedure

Ø U moet uw BCP-ID-nummer invoeren in het vakje : Business Continuity Procedure

Na het aflopen van een noodprocedure moeten ALLE aangiften nadien alsnog via AES ingestuurd worden. De aangiften moeten voorzien zijn van de code “1NPS”, op te nemen in het veld “Aanvullende Referentie”. Deze code dient dan nog aan de bijhorende codelijsten worden toegevoegd.
Aangiften voorzien van deze code zullen door risico en controle apart behandeld worden aangezien er geen fysieke controle meer kan uitgevoerd worden.
Opgelet: Bij de 1NPS dient er ook een individuele referentie te zijn, die daarbovenop het formaat moet hebben van een MRN. Deze zal in bepaalde omstandigheden als MRN gebruikt worden door de andere lidstaten. (zie verder in het document).

Operatoren die de technische mogelijkheid hebben om aangiftes te bufferen, kunnen deze mogelijkheid gebruiken zonder specifieke vergunning buffering
Eventuele betalingen zullen pas afgehandeld worden wanneer de aangiften door het systeem verwerkt werden (dus na afloop van de noodprocedure). Bij AES is dit een veeleer theoretische kwestie. Nalatigheidsintresten worden aangerekend volgens date of preparation. De datum kan in dit geval dus in het verleden liggen, voor alle duidelijkheid dit is de datum waarop de aangifte in het douanesysteem terecht gekomen zou zijn, als er geen noodprocedure van kracht was.
Uitgangsproces


Bij uitgang moet de zending vergezeld zijn van een afgedrukte BC - EAD om de betrokken partijen (terminals, handlers, carriers, ...) te verzekeren dat de goederen mogen vertrekken. Zolang de noodprocedure loopt, zullen de normale aankomstmelding en manifest niet naar de douane kunnen worden verstuurd.
Het kantoor van uitgang (indien zich dat in een andere lidstaat bevindt) kan ook de datum van aankomst, status van eventuele verzegeling, datum van vrijgave voor uitgang en eventuele andere opmerkingen aanbrengen, en deze ook afstempelen."

Jun 17, 2026 - 15:38 CEST

About This Site

The Customs4trade Status Page is your central hub for monitoring the health and performance of our customs management platform CAS and the systems it connects to.
Some of the customs systems allow for direct notifications as well. For more details read our Knowledge Base article: https://help.customs4trade.com/servicedesk/customer/portal/54/article/95582056939626

CAS Operational
Great Britain Operational
Netherlands Operational
Ireland Operational
Belgium Partial Outage
France Degraded Performance
Germany Operational
Help Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled CAS Production update Jun 18, 2026 12:30-13:30 CEST

CAS will be upgraded with new features to version v3.1 this Thursday 12.30 CEST.

There might be a short downtime. This is not expected to last longer than an hour.

In case of urgent matters create a support ticket via the Customer Support portal.

Posted on Jun 15, 2026 - 10:10 CEST

France (DELTA I/E Import) - TTC VAT Number Verification Jun 18, 2026 19:00 - Jun 19, 2026 00:00 CEST

French Customs has scheduled maintenance on the TTC application on 18/06/2026 from 19:00 to 23:59 (CET). During this window, VAT number verification may experience intermittent disruptions, and customs declarations relying on VAT validation could be affected. Technical teams are monitoring the situation and working to minimize impact.

C4T Customer Support

Posted on Jun 15, 2026 - 19:06 CEST

Great Britain - Customs Declaration Service (CDS) & MAMAEDO Jul 4, 2026 21:00 - Jul 5, 2026 04:00 CEST

Due to scheduled maintenance, the Customs Declaration Service (CDS) and the Make and Manage an Export Declaration Online (MAMAEDO) service will be unavailable to all users from Saturday 4 July 20:00 until Sunday 5 July 02:30 (BST).
Declarations should not be submitted during the outage. Creating, updating, or embarking a goods movement reference (GMR) may be affected, and only goods with pre-lodged declarations attached to a GMR will be allowed to move using the Goods Vehicle Movement Service (GVMS). For import movements using GVMS, check the declaration status and arrive your goods where needed. If moving consignments containing controlled goods with pre-lodged declarations, attend port inspection facilities or inland border facilities for goods to be inspected and released. Exports should have Permission to Progress (P2P) before travelling.

Relevant HMRC guidance:

GVMS service availability: https://www.gov.uk/guidance/goods-vehicle-movement-service-service-availability-and-issues
Manually arrive your goods in the UK: https://www.gov.uk/guidance/manually-arrive-your-goods-in-the-uk
List of controlled goods imported into GB from the EU: https://www.gov.uk/guidance/list-of-goods-imported-into-great-britain-from-the-eu-that-are-controlled

Posted on Jun 15, 2026 - 19:12 CEST
Jun 18, 2026

No incidents reported today.

Jun 17, 2026

Unresolved incidents: FRANCE - (DELTA I/E EXPORT) (DTI / EDI mode): malfunctions encountered since 17/06/2026 at 17:00, BE - AES - Emergency procedure (Call N05003: probleem met UNLO codes).

Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 18:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:00 CEST
Scheduled - Dear Customer,

We have received the following information from French Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP), if applicable.

If you require assistance, please contact our Customer Support team via the ticket portal.

A maintenance operation is scheduled on the TTC application on 16/06/2026, from 08:00 to 18:00.
During the period concerned, there may be occasional disruptions in the verification of VAT numbers.

Jun 16, 07:14 CEST
Completed - The scheduled maintenance has been completed.
Jun 16, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:00 CEST
Scheduled - French Customs has scheduled maintenance on the TTC application on 16/06/2026 from 08:00 to 18:00 (CET). During this window, VAT number verification may experience intermittent disruptions, and customs declarations relying on VAT validation could be affected. Technical teams are monitoring the situation and working to minimize impact.

C4T Customer Support

Jun 15, 19:02 CEST
Resolved - This incident has been resolved.
Jun 16, 12:17 CEST
Identified - Dear Customer,

We have received notification that KVK is experiencing an outage. If you have further questions, please contact KVK authorities directly.

KVK is currently experiencing an issue with the KVK APIs.
As a result, you are unable to use this service.
A solution is currently being worked on.
There is no estimated time of resolution available at this moment.

Jun 16, 09:37 CEST
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026
Completed - The scheduled maintenance has been completed.
Jun 13, 13:57 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 07:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 10, 13:38 CEST
Scheduled - As part of the FPS Finance maintenance weekend, several Belgian customs applications will be fully unavailable on Saturday, 13 June 2026.
Affected systems: AES, IDMS, NCTS, EMCS, PLDA, and UUMDS
Full outage: 07:00 – 16:00 CET
Degraded-mode recovery: Gradual restart possible from 12:00 CET
During this window, operational continuity (fallback) procedures apply. Please refer to the official D&A Emergency Procedures published by FPS Finance for guidance on handling declarations while the systems are down.

C4T Customer Support

Jun 10, 13:07 CEST
Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 12:30 CEST
Scheduled - The TTC application will be unavailable on Wednesday, June 10, 2026, starting at 12:30 PM CEST, for an estimated duration of one hour.

During this period, checks of intra-Community VAT numbers performed via TTC may be disrupted.

As a precaution, the backup procedure is authorized for checks of intra-Community VAT numbers that do not begin with "FR".

A message confirming the end of the incident will be displayed as soon as the TTC service is restored.

C4T Customer Support

Jun 8, 18:33 CEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Resolved - This incident has been resolved.
Jun 8, 14:55 CEST
Identified - Dear Customer,

We see that Port declarations related to C-Point are not being processed at the moment. We're investigating this and have reached out to customs for more information. We will keep you posted.

Jun 8, 08:24 CEST
Resolved - This incident has been resolved.
Jun 8, 08:15 CEST
Identified - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 04-06-2026 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.You are allowed to use the fall-back procedure.

Jun 4, 12:30 CEST
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 06:00 CEST
Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

Scheduled maintenance: KVK services unavailable

From 06-06-2026 06:00 CEST To 06-06-2026 14:00 CEST
Affected services:
KVK.nl │ KVK producten │ KVK API │ KVK Handelsregister Zoeken API │ KVK Handelsregister Basisprofiel API │ KVK Handelsregister Vestigingsprofiel API │ KVK Handelsregister Naamgeving API │ KVK Dataservice │ KVK Dataservice Inschrijving │ KVK Dataservice Vestiging │ KVK Uittreksel UBO-register │ Uittreksel Handelsregister (Digitaal gewaarmerkt) │ Jaarrekeningen │ Overzicht Deponeringen │ KVK Mutatieservice │ KVK Mutatieservice via API │ KVK Mutatieservice via Digilevering │ KVK diensten │ Diensten voor notarissen │ ORN - Online Registreren Notariaat │ KOS - Online Registreren Notariaat API │ NAU - Notaris Applicatie UBO │ DAE - Digitale Afgifte Exportdocumenten │ Jaarrekening Deponeren │ ZDJ │ SBR │ DOP │ Ondernemersplein │ Business.gov.nl │ My KVK │ KVK Mijn Overheid API


Incident status: Scheduled
Details:
Scheduled maintenance: KVK services may be unavailable
On Saturday, 6 June 2026, from 06:00 to 14:00, maintenance work will take place. During this period, you may experience disruption when using our services.

May 30, 06:43 CEST
Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 12:30 CEST
Scheduled - CAS will be upgraded with new features to version v3.0 next Thursday, June 4, 2026 at 12.30 CEST.

There might be a short downtime. This is not expected to last longer than an hour.

In case of urgent matters create a support ticket via the Customer Support portal.

May 29, 13:00 CEST
Resolved - This incident has been resolved.
Jun 4, 12:27 CEST
Investigating - Dear Customer

We are currently investigating a processing interruption in AES decalrations.

As a result, you may experience delays in the submission or processing of declarations.

Where applicable, you may continue your goods flow by using available fallback procedures such as Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step guidance can be found in our Knowledge Base.

We will provide a further update as soon as more information becomes available.

Jun 4, 08:56 CEST