Customs4trade
BE - AES Exports - Outage and Emergency Procedure
Identified - Dear Customer,

A disruption is affecting AES. The emergency backup procedure (PLDA + AES) is now active for urgent export declarations.

BCP window

Start: 12 Aug 2026, 20:30
End: 13 Aug 2026, 10:00
AES Call reference: N05040

Filing during the outage (BCP-EAD / LoI)
Send affected BCP-EAD/LoI files by email to the relevant CRC, using the subject line:
"Economic Operator's name – N05040-D:20260812-T223000"

In the Business Continuity Procedure field, enter:

Reference: N05040-D:20260812-T223000
Your BCP-ID

CRC contacts

Zaventem — da.crc.zaventem@minfin.fed.be
Bierset — da.sel.bierset@minfin.fed.be
Antwerp — da.crc.antwerpen@minfin.fed.be

Important

A 3-hour waiting period applies after invoking the emergency procedure. During this window, the CRC may return a list of shipments selected for inspection that must be presented to customs. If goods can no longer be presented, this is recorded as a declaration-obligation infraction — the grace period does not apply to these violations.
Hold all declarations in buffer and re-enter them into IDMS/AES once service is restored (Code 1NPS).
Aug 13, 2026 - 00:06 CEST
Ireland - ROS - Scheduled maintenance
Monitoring - Dear Customer

We have received the following information from Irish Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

Revenue's online services will be unavailable on 10/08/2026 between 19:00 and 23:00 CEST due to essential maintenance.

This will impact the public facing services for Customs AIS Trader Portal Screens, Local Property Tax, Revenue Online Service for Businesses, Vehicle registration and myAccount during that period.

Please note that access to Direct Payroll reporting and AIS/AES Customs services will be impacted as well.
Aug 10, 2026 - 19:04 CEST

About This Site

The Customs4trade Status Page is your central hub for monitoring the health and performance of our customs management platform CAS and the systems it connects to.
Some of the customs systems allow for direct notifications as well. For more details read our Knowledge Base article: https://help.customs4trade.com/servicedesk/customer/portal/54/article/95582056939626

CAS Operational
Great Britain Operational
Netherlands Operational
Ireland Under Maintenance
Belgium Partial Outage
France Operational
Germany Operational
Spain Operational
Help Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

NL - DMS - Scheduled maintenance Aug 23, 2026 08:00-16:00 CEST

Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

"Required maintenance on Government systems will be performed from Sunday 23-08-2026 08:00 until (expected end-time) Sunday 23-08-2026 16:00.As a result the following Dutch Custom mainprocess(es) are unavailable:Import to EU, Export from EU and Storage (DMS)Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance."
Posted on Aug 14, 2026 - 09:06 CEST

KVK - Scheduled maintenance Sep 5, 2026 09:00 - Sep 6, 2026 09:00 CEST

Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.


Affected services:
KVK producten │ KVK Mutatieservice │ KVK Mutatieservice via API │ KVK Mutatieservice via Digilevering

Incident status: Scheduled
Details:
Due to maintenance, the KVK Mutation Service will be unavailable from Saturday, 5 September 2026, 09:00 until Sunday, 6 September 2026, 09:00.
Posted on Aug 13, 2026 - 08:34 CEST

NL - KVK - Scheduled maintenance Sep 5, 2026 09:00 - Sep 6, 2026 09:00 CEST

Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

"Due to maintenance, the KVK Mutation Service will be unavailable from Saturday, 5 September 2026, 09:00 until Sunday, 6 September 2026, 09:00."
Posted on Aug 12, 2026 - 14:05 CEST

Aug 17, 2026

No incidents reported today.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Scheduled CAS Production update
Completed - The scheduled maintenance has been completed.
Aug 13, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 12:30 CEST
Scheduled - CAS will be upgraded with new features to version v3.5 next Thursday, August 13, 2026 at 11:30 GMT / 12.30 CET.

There might be a short downtime. This is not expected to last longer than an hour.

In case of urgent matters create a support ticket via the Customer Support portal.
Aug 6, 16:03 CEST
NL - DMS - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 10:00 CEST
Scheduled - Dear Customer

We have received the following information from Dutch Customs Authorities concerning a scheduled maintenance on Government systems, which will be performed from Thursday 13-08-2026 10:00 CEST until (expected end-time) Thursday 13-08-2026 11:00 CEST.

As a result the following Dutch Custom main process(es) are unavailable: Import to EU, Export from EU and Storage (DMS)Urgent System Maintenance : You can continue to submit messages as usual. During the maintenance, messages will not be processed immediately but will be buffered.

Once the maintenance has been completed, the messages will be processed and any applicable response messages will be sent.

If you require assistance, please contact our Customer Support team via the ticket portal.

Kind Regards
C4T
Aug 12, 15:27 CEST

Aug 12, 2026

BE - AES Response Messages Delayed
Resolved - This incident has been resolved.
Aug 12, 10:54 CEST
Investigating - Dears,

Known issue confirmed by the AES helpdesk. Declarations are being processed normally, but response messages are not coming through. A fix is underway.

Workaround: Print declarations directly via AES Web in the meantime — the declarations are available there even though the response messages are missing.

Kind regards,
C4T Customer Support
Aug 7, 17:21 CEST
BE - AES - Emergency procedure Call N05039
Resolved - This incident has been resolved.
Aug 12, 07:53 CEST
Update - Dear Customer

Please find an update from customs below:

"Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:
AES:
Begin: 10-08-26 om 13:00
Einde: 11-08-26 om 14:00
Callnummer voor AES : N05039

e betreffende BCP-EAD /LoI worden via mail verstuurd aan de bevoegde CRC met als onderwerp “Naam economische operator – N05020-D:20260715-T170000”

U moet de volgende vermelding N05015-D:20260715-T170000 invoeren in het vakje : Business Continuity Procedure
U moet uw BCP-ID-nummer invoeren in het vakje : Business Continuity Procedure
CRC Zaventem: da.crc.zaventem@minfin.fed.be
CRC Bierset: da.sel.bierset@minfin.fed.be
CRC Antwerpen:da.crc.antwerpen@minfin.fed.be
Bij gebruik van de noodprocedure is er een wachttijd van 3u voorzien. Binnen deze periode kan u van de CRC een lijst van zendingen ontvangen die werden geselecteerd voor verificatie, waarna ze moeten worden aangeboden aan de douane. Wanneer de goederen niet meer kunnen worden aangeboden, wordt een inbreuk vastgesteld op de aangifteverplichting. De gratieperiode geldt niet voor deze specifieke inbreuken.
Alle aangiften moeten gebufferd worden voor latere insturing in IDMS/AES (Code 1 NPS)"
Aug 11, 13:45 CEST
Update - BE Customs say they expect a solution to the erroneous status after 18 hours, otherwise the nps below is appliccable:

Emergency procedure AES Call N05039 : incorrect status export declarations - accepted

For urgent shipments, you may use the following emergency procedure code:
AES:
Start: 10-08-26 at 16:00
End: 11 -08-26 at 09:00
Call number for AES : N05039
BCP-EAD-LoI
Aug 10, 17:53 CEST
Investigating - Dear Customer

We have received the following information from Customs Authorities concerning an Emergency Procedure. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

"Noodprocedure AES Call N05039 : foutieve status export aangiften - accepted

Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:
AES:
Begin: 10-08-26 om 16:00
Einde: 11 -08-26 om 09:00
Callnummer voor AES : N05039

De betreffende BCP-EAD /LoI worden opgesteld en voorgelegd aan de bevoegde diensten van de AAD&A.

Ø U moet de volgende vermelding N05039-D:20260810-T160000 invoeren in het vakje : Business Continuity Procedure
Ø U moet uw BCP-ID-nummer invoeren in het vakje : Business Continuity Procedure
Na het aflopen van een noodprocedure moeten ALLE aangiften nadien alsnog via AES ingestuurd worden. De aangiften moeten voorzien zijn van de code “1NPS”, op te nemen in het veld “Aanvullende Referentie”. Deze code dient dan nog aan de bijhorende codelijsten worden toegevoegd.
Aangiften voorzien van deze code zullen door risico en controle apart behandeld worden aangezien er geen fysieke controle meer kan uitgevoerd worden.
Opgelet: Bij de 1NPS dient er ook een individuele referentie te zijn, die daarbovenop het formaat moet hebben van een MRN. Deze zal in bepaalde omstandigheden als MRN gebruikt worden door de andere lidstaten. (zie verder in het document)."
Aug 10, 16:02 CEST

Aug 11, 2026

CDS Trader Dress Rehearsal (TDR) — Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:00 CEST
Scheduled - The CDS Trader Dress Rehearsal (TDR) service will undergo a maintenance update during this window. Trader personal, account, and licensing data will be refreshed using a copy taken from Production on Tuesday 11 August.

A complete outage is expected for the duration of the maintenance. The service will return to normal once the update is complete.

Please note: TDR is a sandbox environment and is refreshed periodically with Trader data and Online Tariff data from a given date. CDS changes to Trader data in the live service, or updates to the Online Tariff, are not reflected in TDR instantaneously.
Aug 4, 19:50 CEST

Aug 10, 2026

BE - IDMS - Emergency procedure
Resolved - This incident has been resolved.
Aug 10, 12:00 CEST
Identified - Dear,
Based on the information on the Belgian customs website, this Emergency Procedure has been extended until 10/08/2026 at 12:00 CEST.
We will continue to monitor the situation.
Kind regards,
Customer Support.
Aug 10, 08:18 CEST
Investigating - Dear Customer

We have received the following information from Customs Authorities concerning an Emergency Procedure. Additionally, we requested the reference of the 'Bijzondere vermelding' since this isn't mentioned in their communication.

Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

"Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:

IDMS:
Begin: 07-08-26 om 9:30
Einde: 07-08-26 om 14:00
Callnummer voor IDMS : N05038

Er worden 2 aanvullende referenties gecreëerd wanneer de Noodprocedure van toepassing is:
Code 1NPS + N05038
Code 2NPS + BCP ID (uniek per aangifte) De aangever moet deze nummers zowel op het voor te leggen document (de BC-IDMS) als in de aangifte aanbrengen.

In het BC-IDMS document vermeld je beide codes in de rechter-bovenhoek, onder ‘BCP MRN’
Aug 7, 09:46 CEST
BE - IDMS - Customs system outage
Resolved - This incident has been resolved.
Aug 10, 08:14 CEST
Identified - Dear Customer

We have received confirmation that FINDA — the financial backend system used by Belgian Customs (IDMS) to verify customer accounts and deferred payment methods — is currently unavailable.

As a result, declarations submitted via CAS may return a Customs Error while this verification cannot be completed by Customs. This is a technical issue on the Belgian Customs side, not a data issue in your declaration.

At this time, the only possible action is to wait and resubmit the affected declarations once the service is restored. Please note that the emergency procedure is not authorized for this incident.

We will keep you informed as soon as further updates are available. If you have further questions, please contact Belgian Customs authorities directly.
Aug 5, 14:39 CEST

Aug 9, 2026

NL - KVK - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 9, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 07:00 CEST
Update - Dear Customer

We have received the following update for this maintenance from Customs Authorities.

"The planned maintenance work has been extended. The previously communicated maintenance window on Sunday, August 9, from 07:00 AM to 09:00 AM has been changed to Sunday, August 9, from 05:30 AM to 12:00 PM. During this period, you may experience disruption.

What does this mean for you?
During this maintenance window, you will not be able to submit registrations or make changes to the registers via kvk.nl (KVK Business Register, UBO, LEI and Financial Statements). It will also not be possible to obtain products from the Business Register (such as extracts) or the UBO Register through kvk.nl, the KVK API, or KVK Dataservice."
Jul 28, 16:02 CEST
Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

"On Sunday, August 9, 2026, from 07:00 to 09:00, maintenance work will take place. During this period, you may experience disruption.

What does this mean for you?
During this maintenance window, you will not be able to submit registrations or make changes to the registers via kvk.nl (KVK Business Register, UBO, LEI and Financial Statements). It will also not be possible to obtain products from the Business Register (such as extracts) or the UBO Register through kvk.nl, the KVK API, or KVK Dataservice."
Jul 24, 15:17 CEST

Aug 8, 2026

NL - DMS - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 12:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:00 CEST
Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

"Required maintenance on Government systems will be performed from Saturday 08-08-2026 08:00 until (expected end-time) Saturday 08-08-2026 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and Storage (DMS) Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will processed as per normal."
Aug 4, 09:47 CEST

Aug 7, 2026

Aug 6, 2026

NL - DMS - Customs system outage
Resolved - Dear Customer

We have been informed that the process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 06-08-2026 18:46.

Kind Regards
Aug 6, 19:00 CEST
Update - We are continuing to work on a fix for this issue.
Aug 6, 18:51 CEST
Identified - Dear Customer

We have received notification that DMS is experiencing delays or limited accesses. CAS has submitted your declaration, but Customs is unable to process it at the moment. No emergency procedure has been approved to this point.

If you have further questions, please contact Dutch Customs authorities directly.

Information from customs:

Import to EU, Export from EU and Storage (DMS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Thursday 06-08-2026 15:17.

Kinds Regards,
Customer Support Team
Aug 6, 16:00 CEST

Aug 5, 2026

FR- Delay in processing by DELTA I/E
Resolved - This incident has been resolved.
Aug 5, 14:51 CEST
Identified - Dear Customer

We have noticed delays in processing by DELTA I/E. Some declarations do not reach further statuses and remain in status Submitted or Accepted.

We assure you that your declaration has been submitted by CAS and should move forward as soon as Customs authorities resolve the situation.

If you have any questions, please contact French Customs authorities directly.

"Customs declaration (DELTA I/E - IMPORT/EXPORT)
DTI / DTI+ / EDI mode
DISRUPTIONS

Hello,

Disruptions are being observed on Customs declaration (DELTA I/E - IMPORT/EXPORT), since 04/08/2026 at 12:00.

Details of the disruptions encountered:

The deployment of technical version 2.9.0 for the DELTA I/E applications, carried out on 04/08/2026, has caused slowdowns for certain return messages on export.

The CID technical teams have unblocked the movements without any response going back to operators, and will monitor production to release any movements that may have been slowed, if needed.

A corrective action is underway, with a view to deployment in production as soon as possible (within the day).

The fallback procedure is authorized as of 04/08/2026 at 12:00. We ask that you apply the instructions set out in the fallback procedure sheet available in the attachment.

A message will notify you when these disruptions have ended. Should these disruptions persist, an update on the progress of the technical teams' work will be sent to you."
Aug 5, 11:35 CEST
BE - AES - Processing difficulties
Resolved - This incident has been resolved.
Aug 5, 12:30 CEST
Update - Dear Customer

We've contacted the AES Helpdesk. They are currently experiencing difficulties with their application, which they expect to resolve by 12h30 today.

No business continuity procedure (BCP) is in place at this time, but one will be activated if the difficulties persists.

We suggest resubmitting your declaration from time to time, since some declarations are still being processed despite the outage.
Aug 5, 12:04 CEST
Identified - Dear Customer

We have noticed that AES is experiencing difficulties and that Provider errors are being received after the submission of your declarations. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.

If you have further questions, please contact Belgian Customs authorities directly.
Aug 5, 11:49 CEST

Aug 4, 2026

FR - DELTA I/E - Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Aug 4, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 12:00 CEST
Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

"Please be advised that a release of the DELTA I/E teleprocedure is scheduled for 04/08/2026, from 12:00 to 13:30, on the PRODUCTION environment.

As a result, the DELTA I/E teleprocedure, in DTI / DTI+ / EDI mode, will be unavailable on 04/08/2026 from 12:00, for an estimated duration of 90 minutes.

This is the release of DELTA I/E version 2.9.0, which brings technical improvements (purge, replay, and faster processing of the EDI message queue) in order to anticipate possible redirection of flows from the DELTA H7 application to DELTA I/E, in addition to fixes for the DOP and the flat-rate customs duty (DDF).

The fallback procedure is authorized on 04/08/2026 from 12:00 until the end of the release.

We ask that you apply the instructions set out in the fact sheet on the fallback procedure, available in the attachment.

Should the system fail to restart as planned at 13:30 on 04/08/2026, the fallback procedure would remain authorized."
Jul 31, 15:34 CEST

Aug 3, 2026

BE - NCTS - Customs system outage
Resolved - Dear all,

BE Customs has confirmed that the emergency procedure will be lifted with immediate effect.

Kind regards,
C4T Customer Support
Aug 3, 20:57 CEST
Identified - Dear Customer

We have received notification that BE-NCTS is experiencing an outage. CAS has submitted your declaration, but Customs is unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.

If you have further questions, please contact Belgian Customs authorities directly.

Noodprocedure NCTS Call N05035: NCTS P5 – server problems
Aan allen,
Het betreft echter geen exclusieve procedure; deze kan inderdaad worden uitgebreid naar alle situaties waarin het niet mogelijk is om een elektronische NCTS P5-aangifte binnen redelijke termijnen te doen.
• Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:
• Voor toekomende zendingen die via webapplicatie in aankomst worden genomen en in "aar requested" blijven hangen
o NCTS P5:
 Begin: 03-08-26 om 09:00
 Einde: 03-08-26 om 14:00
 Callnummer voor NCTS : N05035
 Bijzondere vermelding TAD (XLSX, 80.81 KB) Vak “BCP” : N04988-D:20250523-T200000
• Procedure:
Gebruik van de nieuwe versie van het TAD (XLSX, 80.81 KB) (begeleidingsdocument voor douanevervoer) volgens:
a. Het model in bijlage B-02 van Gedelegeerde Verordening (EU) 2015/2446
b. Het model van de lijst van artikelen (=Lol (XLSX, 80.81 KB)) in bijlage B-03 van Gedelegeerde Verordening (EU) 2015/2446. De LoI (XLSX, 80.81 KB) moet altijd bij het TAD (XLSX, 80.81 KB) worden gevoegd, ook als de zending slechts één artikel bevat. Onder de voorwaarden van bijlage 72-04 mag in plaats van de LoI een ladingslijst bij het TAD worden gevoegd.
Om het TAD en de LoI in te vullen
- Zie bijlage B van DWU-DA: Titel I, hoofdstuk 3, deel 3 “Tabel van vereiste gegevens - Douanevervoer” (vanaf pagina 407 van CL2015R2446NL0090010.0001_cp 1..2(externe link)).
- Gebruik van dataset D1: Toelichting voor gegevensset D1.pdf
• Procedure voor interne gebruikers:
o Vraag de aangever om een papieren document op te stellen
o In te vullen informatie in het vak MRN op het TAD (XLSX, 80.81 KB) (stempel of voordruk):
Model geldig vanaf 01/05/2016
BEDRIJFSCONTINUÏTEITPROCEDURE
UNIEDOUANEVERVOER/GEMEENSCHAPPELIJK
DOUANEVERVOER
GEEN GEGEVENS BESCHIKBAAR IN HET
SYSTEEM
BEGONNEN OP 21/01/2025 op 0h00
Oud stempelmodel tijdelijk aanvaardbaar
NOODPROCEDURE NCTS
GEGEVENS NIET BESCHIKBAAR IN HET SYSTEEM
Nr.noodprocedure: N05035
begonnen op 03-08-26 om 09H00
• Vermeld op bovenstaande documenten het referentienummer van de noodprocedure (in het vak MRN), eventuele controleopmerkingen (IE018, tijdslimiet, reisroute, verzegeling of vrijstelling, aangiftereferentienummer in het vak van het kantoor van vertrek, datum van vrijgave enz.)
• Stempel deze documenten af met het stempel van het kantoor.


Procédure d'urgence NCTS Call N05035: server problems
A tous,
Toutefois il ne s’agit pas d’une procédure exclusive, elle peut en effet être étendue à toutes les situations dans lesquelles il n’est pas possible d’effectuer une déclaration NCTS P5 électronique dans des délais raisonnables.
• Pour des déclarations urgentes, vous pouvez utiliser le code procédure d’urgence suivant:
• Pour des déclaration acter dans l'application web et qui reste bloquées en status "aar requested":
o NCTS P5
 Début: 03-08-26 à 09h00
 Fin: 03-08-26 à 14h00
 Numéro Call pour NCTS: 05035
o Ce qui est à mentionner sur le TAD (XLSX, 80.81 Ko) dans la case « BCP » : N04988-D:20250523-T200000
• Procédure:
Utilisation de la nouvelle version du TAD (XLSX, 80.81 Ko) (transit accompanying document) selon :
a. Le modèle repris dans l’annexe B-02 du Règlement délégué (UE) 2015/2446
b. Le modèle de liste d’articles (=Lol (XLSX, 80.81 Ko)) repris dans l’annexe B-03 du Règlement délégué (UE) 2015/2446. La LoI (XLSX, 80.81 Ko) doit toujours accompagner le TAD (XLSX, 80.81 Ko) même lorsqu’il n’y a qu’un seul article dans l’envoi. Aux conditions déterminées à l’annexe 72-04, une liste de chargement peut être jointe au TAD (XLSX, 80.81 Ko) en lieu et place de la LoI (XLSX, 80.81 Ko).
Pour compléter le TAD et la LoI
• Se référer à l’annexe B du CDU-DA : Titre I, Chapitre 3, Section 3 « tableau des exigences en matière de données – Transit » (à partir de la page 407 de CL2015R2446FR0090020.0001_cp 1..2(link is external))
• Utilisation du jeu de données D1 : Notice jeu de données D1.pdf


PLAN DE CONTINUITÉ DES OPÉRATIONS
TRANSIT DE l’UNION/TRANSIT COMMUN
AUCUNE DONNÉE DISPONIBLE DANS LE
SYSTÈME
ENGAGÉE LE 21/01/2025 a 0h00
Ancien modèle de cachet temporairement acceptable
PROCEDURE DE SECOURS NCTS
DONNEES NON DISPONIBLES DANS LE SYSTEME
Procédure d'urgence nr. N05035
Initiée le 21-01-25 à 00H00
• Faire mention sur les documents précités, du numéro de référence de la procédure d’urgence (dans la case MRN), des éventuelles remarques de vérification (IE018, délai, itinéraire, scellés ou dispense, numéro de référence de la déclaration dans la case bureau de départ, date de la mainlevée…)
• Apposer le cachet du bureau sur ces documents :

Procédure d'urgence IDMS ALL Call N05034 : server problems
Pour des documents urgents, vous pouvez utiliser le code procédure de secours suivant:
• IDMS:
o Début: 03-08-2026 à 09:00
o Fin: 03-08-2026 à 14:00
o Numéro Call pour IDMS: N05034
Procedure Complète
Méthode
Document
Deux références complémentaires sont créées lorsque la procédure d'urgence est applicable :
• Code 1NPS + N05034
• Code 2NPS + BCP-ID (unique par déclaration) Le déclarant doit apposer ces numéros à la fois sur le document à présenter (le BC-IDMS) et dans la déclaration
Dans le document BC-IDMS, vous indiquez les deux codes dans le coin supérieur droit, sous « BCP MRN ».
Une impression de ce document (BC-IDMS) est envoyée au format PDF au CRC Un minuteur démarre alors, après lequel, au terme d'un certain délai, les marchandises seront automatiquement libérées
Une impression de la déclaration ou du BC-IDMS doit être envoyée par courriel au CRC. Des adresses e-mail spécifiques ont été créées pour la procédure d'urgence.
• Pour le CRC Anvers, il existe 3 adresses, selon la région concernée
1. Noodprocedure.antwerpen@minfin.fed.be(link sends e-mail)(link sends e-mail)
2. Noodprocedure.gent@minfin.fed.be(link sends e-mail)(link sends e-mail)
3. Noodprocedure.hasselt@minfin.fed.be(link sends e-mail)(link sends e-mail)
• Pour le CRC Zaventem : da.crc.zaventem@minfin.fed.be(link sends e-mail)(link sends e-mail)
• Pour le CRC Bruxelles : da.crc-crk.brussels@minfin.fed.be(link sends e-mail)(link sends e-mail)
• Pour le CRC Bierset : da.sel.bierset@minfin.fed.be(link sends e-mail)(link sends e-mail)
Il existe 2 options pour obtenir les BCP-ID :
• Option 1 : Si l'opérateur économique ne dispose pas d'une autorisation « procédure d'urgence simplifiée », il peut demander ces BCP-ID via le helpdesk. Cela peut également être fait à l'avance. L'utilisateur doit alors saisir manuellement le BCP-ID lors de l'activation de la procédure d'urgence.
• Option 2 : Si l'opérateur économique dispose d'une autorisation « procédure d'urgence simplifiée », il peut générer lui-même les BCP-ID. Le BCP-ID peut être construit selon la structure suivante : aaBECPBbbbbbbbbbRc
Le titulaire de l'autorisation est responsable du suivi de sa garantie.
Lorsque IDMS redevient opérationnel, les déclarations tamponnées sont transmises dans IDMS .
Dans le cadre de la procédure d'urgence, un minuteur est mis en place pendant lequel le CRC doit prendre une décision de contrôle. Si, à l'expiration de ce délai, aucun message n'a été envoyé au déclarant, celui-ci peut supposer que les douanes ne souhaitent pas effectuer de contrôle et peut disposer librement de ses marchandises. Les marchandises sont alors considérées comme libérées.
Aug 3, 09:19 CEST
BE - AES / IDMS - Customs system outage
Resolved - Dear all,

BE Customs has informed that the Emergency Procedure below will be lifted with immediate effect.

Kind Regards,
C4T Customer Support
Aug 3, 20:51 CEST
Update - We are continuing to work on a fix for this issue.
Aug 3, 10:54 CEST
Update - We have received notification that the emergency procedure can be used for AES:

"Voor dringende zendingen mag u gebruik maken van volgende noodprocedure-code:
AES:
Begin: 03-08-26 om 09:00
Einde: 03 -08-26 om 14:00
Callnummer voor AES : N05036"
U moet de volgende vermelding N05015-D:20260715-T170000 invoeren in het vakje : Business Continuity Procedure
Aug 3, 09:29 CEST
Identified - Dear Customer

We have received notification that BE-AES/IDMS is experiencing some communication issues. CAS has submitted your declaration, but Customs is unable to process it at the moment, returning a Provider Error. You may continue your goods flow by resubmitting the declaration until it is accepted. We are already in contact with customs, and they are investigating the situation.

If you have further questions, please contact the Belgian Customs authorities directly.
Aug 3, 08:36 CEST
← Incident History Powered by Atlassian Statuspage