Customs4trade Status

Customs4trade

All Systems Operational

About This Site

The Customs4trade Status Page is your central hub for monitoring the health and performance of our customs management platform CAS and the systems it connects to.
Some of the customs systems allow for direct notifications as well. For more details read our Knowledge Base article: https://help.customs4trade.com/servicedesk/customer/portal/54/article/95582056939626

CAS Operational

Great Britain Operational

Netherlands Operational

Ireland Operational

Belgium Operational

France Operational

Germany Operational

Help Centre Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 26, 2026

FR Delta-T - Maintenance

Completed - The scheduled maintenance has been completed.
Jan 26, 11:15 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 CET

Scheduled - From French Douane:

"DTI / EDI mode
ANNOUNCEMENT OF THE DELIVERY OF VERSION P6 v. 6.2.3

Hello,

We inform you that the delivery of version P6 v. 6.2.3 of the electronic procedure Customs Transit Declaration (DELTA T) is scheduled for 26/01/2026, from 10:00 to 11:00, on the PRODUCTION environment.

As a result, the electronic procedure Customs Transit Declaration (DELTA T), in DTI / EDI mode, will be unavailable on 26/01/2026, starting at 10:00, for an estimated duration of 1 hour.

The fallback (contingency) procedure is authorized on 26/01/2026, from 10:00 until the end of the deployment.

We ask you to apply the instructions set out in the document relating to the fallback procedure, available as an attachment.

• BREXIT mechanism
If your exchanges concern a flow of goods coming from or destined for the United Kingdom and tracked in the BREXIT Information System (Smart Border), please refer to the document relating to the Brexit-specific fallback procedure.

If the system does not restart as planned at 11:00 on 26/01/2026, the fallback procedure will remain authorized.

Have a nice day."

Kind regards.
Jan 21, 13:09 CET

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

FR DELTA I/E EXPORT) (DTI / EDI mode): slowdowns observed

Resolved - French Customs have informed that the slowdowns identified on 15/01/2026 on the Customs Declaration tele-procedure (DELTA I/E IMPORT), in DTI / EDI, havenot been observed since 22/01/2026 at 12:20 PM.

Kind Regards,
C4T Customer Support
Jan 22, 13:57 CET

Identified - French Customs informs that slowdowns have been observed today, 15/01/2026, since 09:00, on the DELTA I/E Customs Declaration teleprocedure, in DTI / EDI mode.

The DELTA I/E Customs Declaration teleprocedure remains under close monitoring by our technical teams.

If the slowdowns worsen or continue, an alert will be issued.

Please accept our apologies for the inconvenience caused.
Kind regards.
Jan 15, 10:42 CET

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

NL - DMS - Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 17, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:00 CET

Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance.

If you require assistance, please contact our Customer Support team via the ticket portal.

"Required maintenance on Government systems will be performed from Saturday 17-01-2026 09:00 until (expected end-time) Saturday 17-01-2026 18:00.
As a result the following Dutch Custom mainprocess(es) are unavailable:

Import to EU, Export from EU and Storage (DMS)
Import to EU, Export from EU and Storage (AGS)
Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations."
Jan 7, 12:27 CET

Jan 16, 2026

No incidents reported.

Jan 15, 2026

Scheduled CAS Production update

Completed - The scheduled maintenance has been completed.
Jan 15, 13:00 CET

Scheduled - CAS will be upgraded with new features to version v2.216 next Thursday, January 15, 2026 at 11:30 GMT / 12.30 CET.

There might be a short downtime. This is not expected to last longer than an hour.

In case of urgent matters create a support ticket via the Customer Support portal.
Jan 15, 12:30 CET

Jan 14, 2026

Customs system outage DELTA I/E IMPORT mode DTI / EDI

Resolved - This incident has been resolved.
Jan 14, 11:41 CET

Identified - Dear Customer

We have received notification that DELTA I/E IMPORT mode DTI / EDI is experiencing an outage. CAS has submitted your declaration, but Customs is unable to process it at the moment. You may continue your goods flow by enabling Emergency procedure declarations, Queue declarations, or both in CAS. Step-by-step information can be found in our Knowledge Base.

If you have further questions, please contact French Customs authorities directly.

Customs declaration (DELTA I/E IMPORT) mode DTI / EDI
ALERT

• Reason
An incident was noted on the customs declaration ( DELTA I/E IMPORT) online procedure. Our teams are currently working on its analysis and processing.
A malfunction on the reverse charge for import VAT is underway on DELTA IE.
VAT is currently guaranteed. This blocking leads to the transfer of import declarations to pending credit.
Diet 42 is temporarily unavailable.

• Backup procedure
The rescue procedure is authorized on 13/01/2026 as of 14:00.

• Guidelines
We ask you to apply the instructions provided in the sheet relating to the rescue procedure.
Jan 13, 17:16 CET

Jan 13, 2026

DELTA I/E Import tele-procedure, DTI / EDI Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 13, 12:45 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 12:00 CET

Scheduled - Dear Customer

We have received the following information from Customs Authorities concerning a scheduled maintenance. Please consult our Knowledge Base article on How to Use the Business Continuity Procedure (BCP).

If you require assistance, please contact our Customer Support team via the ticket portal.

DELTA I/E customs declaration, DTI / EDI mode (PRODUCTION Environment): delivery scheduled for 13/01/2026

DELTA I/E Customs Declaration
mode DTI / EDI
DELIVERY ANNOUNCEMENT

We inform you that a delivery of the DELTA I/E Customs Declaration tele-procedure is scheduled for this 13/01/2026, from 12:00 to 12:30, on the PRODUCTION environment.

Therefore, the Customs Declaration (DELTA I/E IMPORT) tele-procedure, in DTI / EDI, will be unavailable on 13/01/2026, from 12:00 p.m., for an estimated duration of 30 minutes.

The backup procedure is authorized on 13/01/2026, from 12:00 until the end of the delivery.

We ask you to apply the instructions provided in the sheet relating to the rescue procedure, which can be consulted as an attachment for import, and to use Delta G for export for the duration of the operation.
If the system does not restart as planned at 12:30 PM on 13/01/2026, the fallback procedure will still be allowed.
Jan 12, 18:05 CET

Jan 12, 2026

No incidents reported.